Privacy Policy

Introduction

At RoboGuru, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the measures we take to ensure its security. We believe in transparency and want you to understand how your data is handled when you use our services.

Information We Collect

• Personal Information: Name, email address, phone number, profile picture, and account credentials.
• Usage Data: Information about how you use our platform, including interactions, preferences, learning progress, and feature usage patterns.
• Device Information: Device type, operating system, browser details, IP address, and session information.
• Payment Information: When you purchase premium features, we collect payment details through our secure payment processors.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services, including personalized learning experiences.
• To personalize your learning experience based on your progress and preferences.
• To communicate with you about updates, new features, and educational content.
• To ensure the security and functionality of our platform.
• To analyze usage patterns and optimize our platform's performance.
• To process payments and manage subscriptions.

How We Protect Your Data

We implement robust security measures to protect your personal information:

• Encryption of sensitive data using industry-standard protocols.
• Regular security audits and vulnerability assessments.
• Strict access controls limiting who can access your information.
• Secure data storage with regular backups.
• Employee training on privacy and security best practices.

Data Sharing

We may share your information with:

• Service providers who help us deliver our services (e.g., hosting, analytics, payment processing).
• Partners with whom we collaborate to provide educational content.
• Legal authorities when required by law or to protect our rights.

We do not sell your personal information to third parties.

Your Rights

You have several rights regarding your personal information:

• Access and view the personal information we have about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to certain processing of your data.
• Request a copy of your data in a portable format.

To exercise these rights, please contact our privacy team at privacy@roboguru.com.

Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform:

• Essential cookies that enable core functionality.
• Preference cookies that remember your settings.
• Analytics cookies that help us understand how you use our platform.
• Marketing cookies that help us deliver relevant content.

You can manage your cookie preferences through your browser settings.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our platform or via email. The latest version will always be available on our website with the effective date clearly indicated.

Last updated: April 26, 2025

Contact Us

Have questions about our privacy practices? We're here to help. Our support team is available Monday through Friday, 9:00 AM to 6:00 PM IST.